The “broken window” theory of workplace culture—small, unaddressed disrespects escalate into structural dysfunction.
"Let me guess. Someone took the last oat milk?" employee relations episode 2
"Worse. Someone built a wall."
"A literal wall?"
"Employee Relations. Yes, Linda… Slow down. The breakroom? Again?" employee relations episode 2
"Between the coffee station and the sink. Out of shipping pallets and packing tape. Engineering says it’s a 'fire hazard.' Linda from accounting says it’s 'the only thing keeping us from civil war.'" employee relations episode 2
The HR office, 8:45 AM. The coffee machine is sputtering. JANET (45, pragmatic, seen it all) is reviewing a policy manual. Across from her sits MARK (28, earnest, new to the role). The phone rings. Janet answers.