Like most Western encyclopedias, Encarta had blind spots. Non-Western cultures, post-colonial history, and indigenous knowledge were often reduced to brief, anthropological entries. The "history" timeline was heavily skewed toward Western military and political events.

The 1990s CD-ROM aesthetic aged poorly. Clunky video compression (160x120 pixels, blocky), MIDI background music, and "interactive" features that were often just clickable pictures. The interface varied wildly between versions—some were clean, others were overloaded with toolbars and tabs.

Instead of using an alphabetical index or guessing a volume, you could type a query. Related articles were linked—clicking "French Revolution" led to "Robespierre," "Guillotine," "Napoleonic Code." This non-linear, web-like navigation trained an entire generation how to research before Google.