You wouldn’t want to live entirely in Marketing 1.0. But you also can’t build a modern skyscraper without a solid foundation. Every time you buy a generic hammer or compare laptop specs on a spreadsheet, you are a Marketing 1.0 customer—and that’s perfectly fine.
As manufacturing became global and technology diffused, every competitor could build a “better mousetrap.” Cars had four wheels. TVs had screens. Detergents cleaned clothes. The features became identical.
In the evolution of commerce, there was a time when the customer was an afterthought. This was Marketing 1.0 —a philosophy driven not by feelings, relationships, or data, but by the physical product itself.
Marketing 1.0 |link| Today
You wouldn’t want to live entirely in Marketing 1.0. But you also can’t build a modern skyscraper without a solid foundation. Every time you buy a generic hammer or compare laptop specs on a spreadsheet, you are a Marketing 1.0 customer—and that’s perfectly fine.
As manufacturing became global and technology diffused, every competitor could build a “better mousetrap.” Cars had four wheels. TVs had screens. Detergents cleaned clothes. The features became identical.
In the evolution of commerce, there was a time when the customer was an afterthought. This was Marketing 1.0 —a philosophy driven not by feelings, relationships, or data, but by the physical product itself.
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